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Getting Started for Property Managers

Welcome to Zeal Community

We’re glad to have you here. If you manage one or more properties in communities we serve, you’ll notice a consistent experience across all properties. Whether you’re working with us for Property A or Property B, you can expect the same level of service and a familiar process.

We care a lot about transparency and improving how homeowners, boards, and managers interact. If you have feedback or suggestions, we want to hear it.

What you need to know about each property you manage

1. Account number

Every homeowner has a unique account number. This number is critical for:

  • Soft authentication in some of our forms
  • Payments, inquiries, and communications with us

If there’s one thing you should ask your property owner for, it’s their account number.

2. Community website

Each community has a dedicated website designed to support self-service. These websites include:

  • Publicly accessible resources and information
  • Tailored features based on the community type (for example, condominiums or associations with amenities)

To find the website for a specific property, visit myzealhoa.com and search by city or community name.

3. Support email and phone numbers

We provide tailored support for each community:

  • Community-specific emails are typically formatted as [CommunityCode].support@myzealhoa.com (example: ABC.support@myzealhoa.com)
  • General support email: support@myzealhoa.com
  • Dedicated support phone numbers can be found on each community’s website

Pro tip

Using the dedicated support email for the community will save time and help us route your request correctly.

The most important thing to know about our process

Tenant Registration Form

The Tenant Registration Form is the best way to keep tenant information up to date in our system and help tenants access services and amenities (when applicable).

  • Always register leases with us
  • By submitting the form, you’ll also be recorded as the property manager for the unit
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